Privacy Policy of OffWhitea
At OffWhitea, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (www.offwhitea.com) and our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you make a purchase, create an account, subscribe to our newsletter, or contact our customer service, we may collect personal information such as:
- Your full name
- Email address (e.g., [email protected] for communication)
- Mailing address
- Phone number
- Payment details (which are processed securely by third-party payment processors)
1.2 Non-Personal Information
We also automatically collect non-personal information when you browse our website, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and the duration of your visit
- Referral source
This information is collected through cookies and similar tracking technologies to improve our website functionality and your browsing experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including shipping and delivery
- To create and manage your account on our website
- To communicate with you, such as sending order confirmations, updates, and promotional offers (you can opt out of promotional emails at any time)
- To improve our website, products, and services based on your browsing and purchase history
- To detect and prevent fraud and ensure the security of our website
- To comply with legal obligations
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may disclose your information to:
- Third-party service providers who assist us in operating our website, processing payments, and delivering orders (these providers are obligated to keep your information confidential)
- Law enforcement authorities, government agencies, or other third parties if required by law or to protect our rights, property, or safety
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure socket layer (SSL) encryption for data transmission, firewalls, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate personal information
- Request deletion of your personal information, subject to certain legal obligations
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in the email
To exercise these rights, please contact us at [email protected].
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].